Habit 5: Seek First to Understand, Then to Be Understood

Habit Five. Seek first to understand. Then to be understood.

“Satisfied needs do not motivate. It’s only the unsatisfied need that motivates. Next to physical survival, the greatest need of human beings is psychological survival—to be understood, affirmed, validated, and appreciated.” —Stephen R. Covey Theodore Roosevelt is credited for saying, “Nobody cares how much you know until they know how much you care.” That statement …